Frequently Asked Questions

General Questions

Where is AVERA located?

AVERA is located at Lucky One Mall, Karachi. You're welcome to visit us in-store or shop conveniently through our online store.

What kind of products does AVERA sell?

AVERA specializes in kids and lifestyle products — including clothing, accessories, and everyday essentials designed for comfort, safety, and style.

How can I contact AVERA?

You can reach us by phone at +92 313 2950 085. Our team typically responds within 20–36 hours.

Product Questions

What materials are used in AVERA products?

We use high-quality, child-safe materials across all our products. Each item is carefully selected to ensure softness, durability, and safety for kids of all ages.

How should I care for AVERA products?

Care instructions vary by product and are included on the product label or packaging. Generally, we recommend gentle machine wash or hand wash with mild detergent and air drying to maintain quality.

Are AVERA products BPA-free certified?

Yes! All applicable AVERA products — especially feeding and lifestyle items — are BPA-free and meet safety standards to ensure your child's wellbeing.

Technical & Store

Do you accept bulk orders?

Yes, we do! For bulk or wholesale inquiries, please reach out to us directly at +92 313 2950 085 and our team will provide a customized quote.

Do you ship internationally?

Currently, AVERA primarily serves customers within Pakistan. For international shipping inquiries, please contact us and we'll do our best to accommodate your request.